Contact
We’re happy to help
Have a question about an order, a product, sizing, shipping, or something else?
Reach out anytime and we’ll do our best to point you in the right direction.
Email: Info@AllMyCozyCreatures.com
When contacting us about an existing order, please include your order number and the email address used at checkout so we can help you more quickly.
Product questions
Because our products are made for creatures of different sizes, shapes, and needs, we strongly recommend reviewing all product measurements and details before ordering.
If you’re unsure whether something will work for your pet, feel free to contact us before purchasing.
Order issues
If something arrives damaged, incorrect, or incomplete, please contact us as soon as possible with:
- Your order number
- A description of the issue
- Photos of the item and packaging, when applicable
We’ll review the issue and help determine the appropriate next step.
Typical response time: 1–2 business days