Shipping policy
Shipping Policy
Shipping Policy
Thank you for shopping with All My Cozy Creatures. We want your order experience to feel clear, simple, and easy to understand.
Shipping locations
At this time, we ship within the United States.
We do not currently offer international shipping.
Processing time
Most orders are processed within 1–5 business days after your order is placed.
Processing time is the time needed to prepare your order before it ships. It does not include carrier transit time.
Estimated delivery time
Most orders are estimated to arrive within approximately:
7–15 business days after processing
Some items may arrive sooner, while others may take longer depending on supplier processing, carrier transit, destination, weather, holidays, or other delivery delays.
Multiple-item orders
If your order includes multiple products, items may ship separately and arrive in separate packages. This is because some products may be fulfilled by different supplier partners.
You will not be charged extra shipping if your order ships in separate packages.
Shipping rates
We currently offer:
Free U.S. shipping on orders $35+
For orders under $35, the available shipping rate will be shown at checkout.
Tracking
When tracking is available, you will receive tracking information by email once your order has shipped.
Please allow a few business days for tracking updates to appear after your tracking number is created.
Delays
If an order is delayed beyond the expected shipping window, please contact us at:
If we are unable to ship within the promised timeframe, we will contact you with updated timing and options. The FTC’s mail, internet, or telephone order rule requires sellers to have a reasonable basis for promised shipping times, and if shipping is delayed beyond the promised timeframe, customers must be notified and given appropriate options.
Incorrect shipping information
Please make sure your shipping address is correct before placing your order.
All My Cozy Creatures is not responsible for packages sent to an incorrect address entered at checkout. If you notice an address mistake, contact us immediately at:
We will do our best to help if the order has not yet shipped.
Lost or missing packages
If your tracking shows that your package was delivered but you have not received it, please check:
- your mailbox
- porch or delivery area
- building office or front desk
- neighbors
- local carrier office
If you still cannot locate your package, contact us and we will help review the situation.
Questions
For shipping questions, email us at: