Terms of service

Terms of Service

Welcome to All My Cozy Creatures. These Terms of Service apply when you visit our website, browse our products, place an order, or use our services.

By using this website, you agree to these terms.

Online store terms

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have permission from a parent or guardian.

You may not use our products for any illegal or unauthorized purpose.

Product information

We do our best to provide accurate product descriptions, photos, dimensions, pricing, and availability.

However, colors may appear slightly different depending on your screen, and product sizing may vary slightly due to supplier measurements, manufacturing differences, or natural materials.

For pet products, customers are responsible for reviewing sizing, fit, and use guidance before ordering.

Pet product use

Products sold by All My Cozy Creatures are intended for general pet comfort, habitat décor, or everyday pet use as described on each product page.

Our products are not intended to diagnose, treat, cure, or prevent any medical condition. We do not provide veterinary, medical, behavioral, or safety certification advice.

Always supervise pets when appropriate, inspect products regularly, and discontinue use if an item becomes damaged, unsafe, or unsuitable for your pet.

For reptile products, always confirm that accessories are appropriate for your animal’s species, size, enclosure, heating, lighting, humidity, and husbandry needs.

Pricing and availability

Prices are listed in U.S. dollars.

We reserve the right to change prices, product availability, descriptions, or promotions at any time.

We also reserve the right to limit or cancel orders if there is a pricing error, product availability issue, suspected fraud, or other concern.

Orders

When you place an order, you agree that all information provided is accurate and complete.

We may contact you if additional information is needed to process your order.

Shipping

Shipping timelines are estimates and may vary. Please review our Shipping Policy for more details.

Returns and refunds

Returns and refunds are handled according to our Return & Refund Policy.

Intellectual property

All content on this website, including text, branding, graphics, logos, images, and product descriptions, belongs to All My Cozy Creatures or is used with permission.

You may not copy, reproduce, distribute, or use our content without permission.

Third-party services

Our store is hosted by Shopify and may use third-party apps or services for payments, shipping, analytics, marketing, and fulfillment.

Your use of those services may also be subject to their terms and privacy policies.

Limitation of liability

All My Cozy Creatures is not responsible for damages resulting from improper product use, failure to follow product instructions, failure to inspect products, pet chewing or destruction, incorrect sizing, or use of products outside their intended purpose.

To the fullest extent permitted by law, All My Cozy Creatures is not liable for indirect, incidental, special, or consequential damages.